WE DO NOT ACCEPT RETURNS FOR ALPHABET SETS OR CUSTOMS DESIGNS
Should the rare occasion arise where you feel you must return the item. You must contact me within 2 days from receipt of your item. If the item is returned to us in the same condition (UN USED) in which it was sent to you, excluding any shipping cost for which you were responsible, we will issue you a Store Credit for the purchase price. The Item(s) must be returned within 7 business days from the date from which you contacted us regarding the return. Buyer is responsible for return shipping which will not be reimbursed No refund or credit given on any shipping for any reason,
ALPHABET SETS & CUSTOM ORDERS are nonrefundable & nonexchangeable, and no credit given.
We must be notified within 5 business day of receipt of your purchase with any issues concerning your order.
Feel free to contact us if you have any questions or concerns.